BahariPesa takes your privacy seriously. This privacy policy explains why we collect data, what data we collect, how we store and transfer it, and with whom we may share it. By downloading and accessing the BahariPesa mobile application (“App”), you confirm that you have read, understood, and accepted the terms set forth in this policy. You also agree to our collection, use, storage, processing, and disclosure of your personal information in the manner described in this policy.
This page is intended to inform users that we will obtain relevant privacy permissions with the user’s consent in order to provide and improve our loan services. Before collecting user information, we will inform users through pop-up windows, agreements, and other forms, specifying the purpose and function of collecting such information or permissions. We promise to fully respect user privacy and will never disclose or share user information in any form without the user’s authorization.
By accessing the BahariPesa mobile application (“App”) (collectively, “System”) and using the services we provide (“Services”), you agree to be bound by the terms and conditions of this Privacy Policy. By accessing the System or any part of it, you consent to BahariPesa using and disclosing your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated and relies on the Platform’s Terms and Conditions.
For the purposes of this Privacy Policy, Service users may include customers, users, or any other individuals who use the Service or access our System (“user,” “you,” or “your”). If you do not agree with this Privacy Policy or any part of it, please do not use or access our System or any part of it. We require your authorization to collect “User Data.
1.1 Users are advised not to disclose their various account passwords and other important information when using BahariPesa services. Any losses caused by such disclosure will be borne by the users themselves.
1.2 User accounts and passwords are confidential, and BahariPesa will take active measures to protect the security of user accounts and passwords.
1.3 User registration information is protected as BahariPesa’s business secret. However, users understand that the openness of the Internet and the rapid advancement of technology mean that BahariPesa cannot be held responsible for any leaks of user information caused by factors beyond our control.
1.4 When using BahariPesa services, users are not allowed to publish or upload information they consider private, nor are they allowed to spread such information to others through BahariPesa’s services. If any privacy leakage occurs due to the user’s actions, the user will bear full responsibility.
1.5 BahariPesa may collect user information while providing services. We will clearly inform users that the information collected is usually limited to the user’s name, email address, education level, company details, interests, and hobbies, among other relevant data.
1.6 BahariPesa will not assume any legal responsibility for the occurrence of the following related matters:
1.6.1 BahariPesa may provide your personal information in accordance with the legal provisions or requirements of relevant Tanzanian government and judicial authorities;
1.6.2 Any leakage of personal information caused by the user disclosing their password or sharing their registered account with others, or other leakage of personal information not caused by BahariPesa.
1.6.3 Any information leakage caused by hacker attacks and mobile phone virus intrusions;
We reserve the right to modify our privacy policy at any time, in our sole discretion, to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates to our Privacy Policy will be prominently displayed when you log into the application for the first time after the changes take effect. You will be required to read and accept the updated policy in order to continue using the Service.
If you do not accept the revised Privacy Policy, your access to the services may be restricted or your account may be suspended to ensure compliance with the new terms.
In-app Notification:When users log into the application, the system will prompt a notification informing users that the Privacy Policy has been updated. Users will be required to read and agree to the updated policy in order to continue using the Service.
We have created a mobile application called "BahariPesa" (App/Program/Platform) where you can apply for a short-term loan, or "Loan", which will be provided by us or various non-bank financial companies or banks (collectively, “Lenders”), based on the loan agreement signed by you and the Lender. As may be required to authorize the Loan, we have been designated and given the authority to collect, store, verify, validate, and share Personal Information (defined below). The application form available on the App is how Personal Information will be collected. Since we value your privacy, we have developed this Privacy Policy to outline the practices we follow when collecting, using, and disclosing Personal Information. We advise you to carefully read this privacy notice to understand our approach regarding the use of your Personal Information.
We use camera permissions on your personal details verification page. This allows you to take a picture and upload a picture of your ID to verify your personal details and complete the KYC verification process. Of course, we will not disclose your ID details except for KYC purposes.
Data We Collect: When you register for our Service, we collect your phone number and may also gather your name, age, email address, and other contact details. To verify your identity, we may use third-party sources, including your designated.
Additionally, we collect device-related data to support our credit scoring system. This includes information such as your device model, operating system, installed applications, and device activity. We retain full intellectual property rights over our credit scoring system and may authorize trusted business partners to utilize it for credit evaluation.
To enhance our service, we may also collect GPS location data, email addresses, and relevant financial information from third-party sources such as Credit Reference bureau and financial institutions.By registering for our Service, you consent to the collection, processing, and use of this data as described in this policy.
To ensure your unique identification, we collect your phone number when you log in. This helps verify your identity and prevent unauthorized devices or persons from taking action on your behalf. Your phone number will be securely stored and used solely for authentication and security purposes.
We may collect the device’s location data, The purpose of collecting: to obtain the user's credit score and ensure the security of the user's account by tracking real-time location data. For example, to verify the authenticity of user authentication details when users register for verification; For security reasons, when users open the APP to log in, we need to determine the user's real-time location to assess if there is a risk to the user's account, and notify the user promptly if there are any issues to ensure the security of the user's funds. Location data will also be uploaded to our servers securely and will not be shared with third parties. Mobile (device) We may collect specific information about your device, including the device name, model, location and language settings, device ID, hardware, and software data, device status, usage behavior to uniquely identify the device and ensure that unauthorized devices cannot take action on your behalf to prevent fraud.
This Privacy Policy is interpreted and governed by the laws of the Republic of Tanzania.
We may set cookies to track your usage of the Platform. Cookies are small encrypted files that websites or their service providers transfer to the hard drive of your device, allowing the website or service systems to recognize your device and capture and remember certain information. By using the App, you signify your consent to our use of cookies.
We do not sell, rent, or lease your Personal Information to anyone, and we will never do so. With that in mind, we may disclose your Personal Information in the following circumstances:
We will provide access to your Personal Information to our authorized administrators for internal business purposes, who will be bound by confidentiality obligations for the same purposes.
We may provide the Personal Information we collect to our partners. For example, we may disclose Personal Information to our partners to respond to your information requests or Services, or to help you reduce your receipt of marketing materials that you have requested not to receive.
We may use trusted companies and individuals to assist us in providing, analyzing, and improving the Services, including but not limited to data storage, maintenance services, database management, Credit Reference bureau, rating agencies, website analytics, payment processing, and feature enhancement of the Platform. These third parties may have access to your information for the purpose of performing these tasks on our behalf and under the same obligations as this Privacy Policy. We may disclose your Personal Information to partners who perform business activities or services on our behalf and may be located outside of Tanzania.
Where permitted by law, we may share your Personal Information with joint vendors with whom we have a marketing agreement, including but not limited to other financial systems, third-party credit systems, relevant partners in analytics, data or big data search, collection companies, fraud prevention companies, legal firms, etc. We would require all such joint vendors to have written contracts with us that specify the proper use of your Personal Information, require them to protect your personal information, and prohibit them from using your Personal Information without consent or unlawfully.
If we sell or transfer any of our business or assets, certain Personal Information may be part of the sale or transfer. In such an event, we will notify you.
We may be required to disclose your Personal Information due to legal or regulatory obligations. In such cases, we reserve the right to disclose your Personal Information as necessary to comply with our legal obligations, including but not limited to complying with court orders, subpoenas, or discovery requests. We may also disclose your Personal Information
(a) to law enforcement officers or others;
(b) to Credit Information Companies;
(c) to comply with a court order, subpoena, or legal process served on us or the Platform;
(d) to enforce or apply this Privacy Policy or our Terms and Conditions or other policies or Agreements;
(e) in the event of a bankruptcy proceeding involving all or part of the business or assets to which that information relates;
(f) to respond to claims that any Personal Information violates the rights of others;
(g) or to protect our rights, property, or personal safety, or the public in general.
You agree and acknowledge that we are not required to notify you before or after any disclosure made pursuant to this section.
Notwithstanding anything mentioned above, we shall not be liable for the actions or omissions of service providers or third parties to whom Personal Information is shared, nor shall we be responsible for any additional information you choose to provide directly to any service provider or other third party.
We will retain your Personal Information for as long as your registration with us is valid and for the Amount Due Payable to the Lender. We may also retain and use your Personal Information when necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Based on this section, we will attempt to delete your Personal Information upon a valid written request for such deletion. Please note, however, that there may be delays in deleting your Personal Information from our servers, and copies may remain even after deletion.
We value your Personal Information, and we protect it within the System against loss, misuse, or alteration by taking extensive security measures. To protect your Personal Information, we use adequate technology, including but not limited to data storage on the network, and will update these measures as new technologies become available and appropriate. Although we provide strong security and protections, we cannot guarantee the security of any Personal Information transmitted to us, as our systems are not immune to hacking. Data theft due to unauthorized hacking, virus attacks, or technical issues may occur, and we take no liability or responsibility for this.
You are responsible for all actions carried out under your User Account. If you choose to share your User Account details and password or any Personal Information with others, you are fully responsible for this. If you lose control over your User Account, you may lose significant control over your Personal Information and may face legal actions.
If you need to access, review, and/or make changes to your Personal Information, you must log into your User Account and modify the necessary details. Please update your Personal Information to help us serve you better.
Special Offers and Updates: We may send you information about products, services, special offers, and our newsletter. To respect your privacy, we give you the option not to receive such communications. You can unsubscribe through the unsubscribe process provided in each such communication or by sending us an email atstormtimetanzania@gmail.com.
Service Announcements: In certain situations or under the law, we are required to send communications related to the Service or Platform. We respect your privacy; however, you cannot opt-out of these communications. These communications would not be promotional by nature.
Customer Service: We communicate with customers regularly to provide requested services and regarding issues related to their User Account. We respond via email or phone, depending on customer needs and convenience.
You understand and agree that we, along with our directors, officers, employees, representatives, or service providers, will not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to loss of profits, goodwill, use, data, or other intangible losses (even if we have been advised of the possibility of such damages), arising from:
(a) the use or inability to access the Service;
(b) unauthorized access to or alteration of your Personal Information;
(c) inability to use the Platform;
(d) failure or delay in providing the Service or access to the Platform;
(e) any performance or non-performance on our part;
(f) damage to or viruses that may affect your electronic device or other property as a result of accessing the Platform or downloading any content from the Platform;
(g) server failure or otherwise, or in any way related to the Service.
You agree to indemnify, defend, and hold us, our affiliates, officers, agents, licensors, or other partners, and employees harmless from any claims and demands, including reasonable attorney's fees, made by any third party arising from or related to:
(a) the Personal Information and content you submit or share through the Platform;
(b) your violation of this Privacy Policy;
(c) or your violation of the rights of other users.
Our Service may contain links to websites and applications operated by other parties. Clicking on a third-party link will direct you to that third party's website. We do not control and are not responsible for the content, privacy policies, or practices of third-party websites or services.
In case of an overpayment by the customer, the company will process the refund following the steps below to ensure customer rights are protected:
By using the Website/Platform and/or providing your information, you consent to the collection and use of the information you disclose on the Website according to this Privacy Policy, including but not limited to your consent to collect, use, share, and disclose your information as outlined in this Privacy Policy. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of the information we collect, how we use it, and under what circumstances we disclose it.
If you have any questions, concerns, or complaints about this Privacy Policy, you can email us at our complaints email address: "stormtimetanzania@gmail.com". By clicking the "Accept" button, you declare that you understand and agree to be bound by the laws and policies of your country, thus this Privacy Policy has legal effects starting from the date of account activation.
Users can send an email to our inbox to request the deletion of their account information, provided that they have paid for our credit products.
Your data will be protected, stored, processed, and transferred in any country/region solely for Stormtime's use and for long-term third-party service providers.
Our company name: "STORMTIME MICROFINANCE COMPANY LIMITED"
Company address: SKYCITY MALL Building located on Plot No. 403/1&2, Block A. Mlalakuwa, Dar es Salaam
Customer Service email:stormtimetanzania@gmail.com
Customer Service phone number: 0782409006
WhatsApp: 0782409006
This contract was last updated on: 2025/2/24